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                <a href="../Homepage/WebsiteHomepage.html">home page</a> > Term of service
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                    <h1>service agreement</h1>

                    <p><strong>Effective Date:</strong>June 1, 2025</p>
                    <p><strong>Final revision:</strong>June 1, 2025</p>
                    <p>Welcome to visit and use the AceHub platform. By using our services, you represent that you have read, understood, and agreed to all the terms of this agreement.</p>

                    <h2>1. Service Overview</h2>
                    <h3>1.1 Content provided</h3>
                    <p>AceHub is a comprehensive online education platform that primarily provides services including:</p>
                    <ul>
                    <li>Online video course learning and downloading</li>
                    <li>Learning records, progress tracking, and evaluation</li>
                    <li>Interactive homework, quizzes, and exam modules</li>
                    <li>Community communication and forum interaction</li>
                    <li>Electronic authentication and issuance of learning vouchers</li>
                    <li>Online customer service and user assistance support</li>
                    </ul>

                    <h3>1.2 User Qualifications</h3>
                    <p>We open our services to the following groups:</p>
                    <ul>
                    <li>Natural persons who are over 18 years old and have full capacity for civil conduct</li>
                    <li>Minors aged 14-18 who have been authorized by their guardians to use</li>
                    <li>University or institutional users with legal registration subject qualifications</li>
                    </ul>

                    <h2>2. Registration and account usage</h2>
                    <h3>2.1 Registration Requirements</h3>
                    <p>Users must provide truthful and complete information when registering, and promise to:</p>
                    <ul>
                    <li>Do not register under someone else's identity</li>
                    <li>If there are any changes to the registration information, please update it promptly</li>
                    <li>Understand and comply with platform agreements and national laws</li>
                    </ul>

                    <h3>2.2 Account Responsibilities</h3>
                    <ul>
                    <li>Users must properly safeguard their account and password information</li>
                    <li>All operations using this account shall be deemed as the user's own behavior</li>
                    <li>If there is any abnormal use of the account, please notify us immediately</li>
                    </ul>

                    <h2>3. Code of Conduct</h2>
                    <h3>3.1 Acceptable usage methods</h3>
                    <ul>
                    <li>Access and study the courses purchased</li>
                    <li>Download resources according to regulations (for personal use only)</li>
                    <li>Have friendly discussions within the community</li>
                    <li>Complete courses, exams, and certification applications</li>
                    </ul>

                    <h3>3.2 Prohibited Behavior</h3>
                    <ul>
                    <li>Copying, disseminating, or selling platform course content without authorization</li>
                    <li>Disrupting website functionality or system security through technological means</li>
                    <li>Spreading illegal, fraudulent, abusive and other inappropriate information</li>
                    <li>Falsifying identity, impersonating platform representatives or others</li>
                    <li>Illegal operations using cheats, robots, crawlers, and other methods</li>
                    </ul>

                    <h2>4. Intellectual Property Declaration</h2>
                    <h3>4.1 Ownership Ownership</h3>
                    <p>All content included in the AceHub platform, including but not limited to course videos, textual materials, interface elements, software architecture, database structures, etc., belongs to the platform and its content providers and is protected by relevant laws such as copyright, trademark, patent, etc.</p>

                    <h3>4.2 User Content</h3>
                    <p>The content you submit through the platform (such as comments, assignments, feedback, etc.) still belongs to you, but you agree to grant the platform a global, royalty free, non exclusive usage license. We have the right to delete content that violates platform policies.</p>

                    <h2>5. Payment and refund</h2>
                    <h3>5.1 Fee Model</h3>
                    <ul>
                    <li>Basic Course: Free and Open</li>
                    <li>Professional courses: billed per purchase</li>
                    <li>Advanced Features/Membership: Provides monthly/annual subscriptions</li>
                    <li>Certificate authentication: Charges based on certificate level</li>
                    </ul>

                    <h3>5.2 Payment Method</h3>
                    <ul>
                    <li>Support Alipay, WeChat and bank card payment</li>
                    <li>Enterprises can choose bank transfer or contract payment</li>
                    </ul>

                    <h3>5.3 Refund Policy</h3>
                    <ul>
                    <li>You can apply for a full refund within 7 days of purchasing the course, provided that the learning progress does not exceed 30%</li>
                    <li>If the course has been completed or the certificate has been issued, refunds cannot be issued</li>
                    <li>The platform reserves the right to handle situations flexibly based on special circumstances</li>
                    </ul>

                    <h2>6. Service changes and interruptions</h2>
                    <h3>6.1 Function Update</h3>
                    <p>We have the right to update functions, adjust service content, or make changes to the pricing system according to business development needs. Major adjustments will be notified in advance through public announcements.</p>

                    <h3>6.2 Interruption situation</h3>
                    <ul>
                    <li>Short term interruption caused by server upgrade and maintenance</li>
                    <li>Encountering force majeure such as hacker attacks and natural disasters</li>
                    <li>National policies or laws require temporary suspension of service</li>
                    </ul>

                    <h2>7. Risk and Disclaimer</h2>
                    <h3>7.1 Service Commitment</h3>
                    <p>We will make every effort to ensure the quality of our services, but we do not make any promises regarding the following situations:</p>
                    <ul>
                    <li>Continuous and trouble free operation of the service</li>
                    <li>The course content is completely accurate and error free</li>
                    <li>Each user's learning effect fully meets expectations</li>
                    </ul>

                    <h3>7.2 Third Party Liability</h3>
                    <p>We do not assume legal or economic responsibility for the content provided by third parties (advertisements, tools, collaborative courses, etc.).</p>

                    <h2>8. Compensation and Limitation of Liability</h2>
                    <ul>
                    <li>The user agrees to take full responsibility for their violation of the agreement</li>
                    <li>AceHub's liability is limited to the actual service fees paid by users</li>
                    <li>Not responsible for indirect losses, profit losses, data loss, etc</li>
                    </ul>

                    <h2>9. Data Protection</h2>
                    <p>We strictly adhere to<a href="./privacy.html">Privacy Policy</a>Promise to protect your data and privacy security:</p>
                    <ul>
                    <li>Collect only the minimum necessary information for the service</li>
                    <li>Use data only for legitimate and clear purposes</li>
                    <li>Using encryption and other technologies to ensure data security</li>
                    <li>You have the right to modify, delete, and export personal data</li>
                    </ul>

                    <h2>10. Dispute Resolution</h2>
                    <h3>10.1 Negotiation Priority</h3>
                    <p>If you have any doubts about the service, please feel free to contact the platform customer service or email first, and we will assist in handling it as soon as possible.</p>

                    <h3>10.2 Legal avenues</h3>
                    <ul>
                    <li>If the negotiation fails, you can appeal to the local regulatory department</li>
                    <li>Or file a lawsuit with the Haidian District People's Court in Beijing</li>
                    </ul>

                    <h2>11. Legal Application</h2>
                    <p>This agreement is subject to the current laws and regulations of the People's Republic of China. If any provision is invalid, it shall not affect the validity of the remaining provisions.</p>

                    <h2>12. Protocol Update</h2>
                    <h3>12.1 Change Notice</h3>
                    <p>We will notify users of significant changes to the agreement through internal messages, announcements, and other means. Users who continue to use the service will be deemed to have accepted the modifications.</p>

                    <h3>12.2 Effective Time</h3>
                    <ul>
                    <li>The regular update will take effect 30 days after its release</li>
                    <li>If changes are made due to legal and regulatory adjustments, they will take immediate effect</li>
                    </ul>

                    <h2>13. Contact Information</h2>
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                        <h4>Legal Department Email</h4>
                        <p>privacy@AceHub.com</p>
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                        <h4>customer service hotline</h4>
                        <p>400-789-4587</p>
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                        <h4>Company address</h4>
                        <p>No. 3688 Nanhai Avenue, Nanshan District, Shenzhen<br>Legal Department, 14th Floor, AceHub Building</p>
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                    <p>Thank you for trusting and using AceHub. We will continue to strive to provide you with safe, professional, and warm online learning services.</p>

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